Your safety is important to us

We’d like to guarantee your safety when booking online on KLM.com. This is why we have always put in measures to protect our customers.

When making your reservation directly on our website, your details remain secure and will not be shared with anyone. At check-out during the reservation process, we will offer you multiple payment options. You can select the best option that suits your convenience.

You will always receive an email from us confirming your reservation and the correct payment details for your selected payment option. Please note this applies to Bank Transfer and Pay at Office options. If you wish to use a credit card, you will be directed to a secure page where you can enter your credit card details and receive a ticket as soon as your credit card is billed.

We encourage you to remain vigilant when doing online transactions and avoid submitting payments before verifying the details sent through our official communication platforms. If you wish to confirm the payment details, you can reach us through the contact details indicated below:

KLM Service Line: +232 01 2778050

City Ticketing office Lagos: South Atlantic Petroleum Towers 1 Adeola Odeku street PO Box 201 Victoria Island LAGOS

City Ticketing office Abuja Sheraton Hotel and Towers Ladi Kwali Way Maitama ABUJA